In English

Content in English

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Tips and rights

Economy and payment

Check what you should consider when choosing a bank or insurance. You will also find information about debt collection, credit purchases, online shopping, bankruptcy, and fraud.

Banking services

Check where you get the best loan, the most return for your investment and how to go about making a complaint if you are dissatisfied.

Insurance

Check the correct insurance, and how to go about making a complaint if you are dissatisfied.

Debt collection

Have you received a debt collection notice in the mail? Learn more about how you can sort it out and what your rights are.

Bankruptcy

You can claim back what a bankruptcy estate owes you, but you will probably not end up first in line.

Chargeback

When you buy goods or services on your credit or debit card, you have extra protection if things go wrong and the trader is unable to sort it out.

Online shopping

Tips and advice for safe online shopping, and your rights if the purchase did not go as planned.

Fraud

Tips and advice regarding fraud, unknown bills and prizes that are too good to be true.

Financial issues

Are you struggling to make ends meet? Check where you can get help.

Contracts in English

It is a good idea to use a contract when you buy or rent. It becomes easier to determine
what you have agreed on and makes you stand stronger in the event of a conflict.

Complaint letters

Quality

Does the product or service not have the expected quality?

Price

Is the price of the product or service not as agreed?

Delay

Is the delivery of the product or service delayed?

Complaints and cancellations

Contact us

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Send us your questions

We help you with questions about your consumer rights.

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